When my workstation died with no prior warning, it had the potential to grind my productivity to a screeching halt. With a busy practice like mine, lost productivity costs both my clients and my firm. I called Techs In Suits and they quickly responded, determined the failure and configured a spare workstation onsite. I was back to business as usual in the least amount of time possible which relieved my stress.
Techs In Suits immediately set up a substitute machine with all of my prior settings configured while they prepared the new workstation in the background. Techs In Suits then swapped the new workstation in, working with my schedule, so that the transition was seamless and resulted in the smallest amount of downtime and the best experience possible.
The excellent service and process oriented techs made my experience of a workstation replacement stress free, flawless, and quick.
Seth D. Finkell
Lemery Greisler LLC
We have been working with Juan Trevino since 2000, and with his company Techs In Suits since 2004. During our relationship with Techs In Suits, we have worked with both Juan Trevino and Jeff Kuhne and have found them both to be extremely knowledgeable in their field.
We have used Techs In Suits to test the security of the Albany County Airport Authority network, perform complex domain migrations, implement a backup system for our many servers, centrally implement and manage deployment of software to the network, and other complex IT operations.
We know how hard it is to find quality vendors that not only meet our security requirements, but are also experts in their field and pride themselves on providing the best support for the Airport.
We are happy to recommend Techs In Suits to other businesses seeking highly responsive and quality IT support. I would be happy to answer any further questions regarding our relationship with Techs In Suits.
Albany County Airport Authority
Hoffman Development Corporation
Colden Company Inc.
I am Sandy Exstrand, the IT Director for Adirondack Trailways transportation company operating here in New York, New Jersey, Canada, and Massachusetts.
We first met Juan Trevino in 2001 when he worked for another IT company. After he left and, we tried other solution providers, but shortly sought out Mr. Trevino’s new company Techs In Suits in 2003 when we could not get the level of service we had come to expect.
Our production network consists of five main remote locations in addition to our corporate office. Techs In Suits has expertly performed numerous network upgrades and updates and has guided Adirondack Trailways in the selection and scrutiny of technology vendors for our Line Of Business applications.
The network that Techs In Suits has recommended and implemented operates 24/7 with downtime only for routinely scheduled maintenance or upgrades. This type of availability stems from an understanding of the technology and using high quality components, implementation, and maintenance procedures.
We are in the process of upgrading our ticketing infrastructure, and again Techs In Suits has been instrumental in assisting with the management and implementation of this project.
From problems with workstations to troubleshooting telecommunications lines and dealing with 3rd party vendors, Techs In Suits had a breadth of not only technology skills, but also the rare skill of translating the technical into plain English.
We rely on Techs In Suits and highly recommend them to anyone seeking quality IT support and service.
Like many small businesses, I am a business owner that spends time running the business and not the computer network. Due to an error, we lost an entire folder of data that would have been difficult and costly to rebuild. Due to the nature of the data, we did not notice until TWO MONTHS AFTER it happened.
Luckily, we've been using Techs In Suits' backup and disaster recovery service. One call and we had our data back in minutes from the exact point we needed it from two months prior.
Having a trusted business partner like Techs In Suits to rely on gives me an invaluable peace of mind and one less thing to worry about while I grow my business.
Harney & Sons Fine Teas
Technical Support Specialist
Most recently Juan installed a total server upgrade to meet extensive requirements of our state-of-the-art accounting/project management/customer resource software application. It was a project that required a great deal of collaborative work with the vendor. He was able to work through a large number of complex technical issues to get the new program operating with full utility. This was just the latest example of his diligent service. He has created a network that operates very effectively and with no problems, so that we "never" lose productivity. He also created a server to host our website.
Juan has proven time and again that he is an honest and ethical businessman. I have found that his integrity is of the highest caliber. I fully trust his recommendations when changes or upgrades need to be performed. He has been very sensitive about our capital investment limitations by giving us options and making sure that we understand the full cost considerations.. His service is always timely, and his emergency response services are truly remarkable. No matter where he is or when I need him he responds immediately and effectively. As a professional engineer I am a relatively savvy IT user. Our production work is very demanding on our system and I have found that his technical expertise is unmatched. These are the reasons why I continue to do business with Juan and expect that this will not change.
I am available and happy to discuss with you in detail his work for Plumb. I can be reached at 518-469-8878.
Karen L. Astorga
Plumb Engineering, P.C.
I have known Techs In Suits for more than 6 years and have personally worked with Juan Trevino, President of Techs In Suits and his knowledgeable staff on many occasions.
Techs In Suits has always demonstrated professionalism, integrity, and honesty during the work on small or large scale enterprise projects. I consider Techs In Suits as a value added consultant as you will see outlined below.
In 2008, The Techs In Suits team of consultants saved Kadant AES $200,000 by solving an authentication and integration issue between a DOS OS CNC machining center and our Windows and LINUX systems. Techs In Suits made it possible to keep our production line up and running while at the same time keeping our customers happy and saving Kadant AES money.
During our cut over of our MRP/ERP system upgrade in 2008, Techs In Suits (during off hours) resolved a DNS issue that was causing our notification system from sending critical business information that was needed before the start of the next business day. This allowed for a smooth transition of critical business activity. In the customers’ eyes it was a seamless transition.
In February 2007 Techs In Suits recommended a monitored approach to IT system administration when I was looking to expand my IT staff. When Techs In Suits implemented the monitoring software it allowed me to proactively manage my IT system administration and eliminated the need to increase my IT staff.
Over the past 6 years Techs In Suits has augmented my IT staff on many different levels of consulting, administration and value added work that are too many to list here.
John C. Heydrick
Director of Field Investigations
Alliance Worldwide Investigative Group, Inc.
I thought I would have to wait for someone to drive to KIPP Tech Valley to fix the issue however, Brian connected remotely to our network and made the necessary network changes. Within seconds our laptops started connecting to the internet. Our technology teacher was relieved that she could start using the new laptops and most importantly our students immediately benefitted from your expertise.
Dustin T. Mitchell
Founder & Executive Director
KIPP Tech Valley
Director, Information Technology
Institute for Clinical Pharmacodynamics, Ordway Research Institute
Care Support of America