I wanted to follow up on yesterday’s service. After several failed attempts of getting our new laptops connected to the internet we emailed Techs In Suits support for help. Within minutes, we received a call back from Brian, a network engineer. Brian was able to translate our symptoms of the issue quickly into what the problems were.
I thought I would have to wait for someone to drive to KIPP Tech Valley to fix the issue however, Brian connected remotely to our network and made the necessary network changes. Within seconds our laptops started connecting to the internet. Our technology teacher was relieved that she could start using the new laptops and most importantly our students immediately benefitted from your expertise.
Dustin T. Mitchell
Founder & Executive Director
KIPP Tech Valley